We have been told in our UKVI Compliance Training that we should have a mechanism to check when expiry dates are due for both pupil passports and visa's etc. With the ability to send reminders at set points. Could there be a pop up reminder of all...

At present we use a user's "Security Profile" to control who has access to Pupil Manager module in iSAMS, and the level of access (read/write/full/etc.). When it comes to setting the granular permissions within Pupil Manager, this is done based on...

It would be useful to be able to have a User attached to multiple Security Profiles so we don't have to make so many. For example the Boarding staff are compromised of Teachers and Support Staff. So we currently need to have a Teachers profile, a ...

Hi, We would like our staff to be able to receive SMS replies from parents and carers to SMS messages sent via Edgen. Additionally, we would like these SMS replies to be automatically recorded in Student Manager, in the same way that email corresp...

I recently contacted customer service regarding an issue with removing a student from a set in iSAMS. I followed the provided instructions, which explained that the student remains in the gradebook because they are still part of the set in Teachin...

When creating Address labels from Pupil Manager, the option of Family Preferences (Send one per family) has been removed. Speaking to support this has actually been removed due to the re write of how Families and I think ontacts are handled. This ...

When downloading the report template excel spreadsheet, it does not include the students' preferred names. This makes it extremely tough for teachers to fill in the students' reports as they do not know whose reports they are filling in!

Our parents are used to downloading the school calendar termly as an ical so that they do not miss things. We are struggling now as isams currently does not support this. I understand it wouldnt update or add any new events. But things do not chan...

The Exam Cycle display name c urrently appears as dates, such as ‘July 2025’ x 5 times. Can this be changed on the portal so it shows the board number or name as well as the date, therefore it doesn't appear on glance as duplicate cycles.

We're just starting the process of moving from the old Parent Portal to the new Cloud Parent Portal. Having just completed the iUniversity course I noted that some features will be controlled in both the Cloud Portal Manager and the Parent Portal ...